Hello my lovely visitors and customers! I just discovered that I have an Etsy Blog! What better time to make my first post than after a successful holiday season? With the tornados sending us into a tail-spin last year (2021) We started preparing for this holiday season well in advance, like in July!  We pre-ordered 2000 towels and brought in extra help before we needed them and all-in-all, we had very few issues.  We were ready for anything! Including tornados and cyclone bomb winter storms that would march across the country just days before Christmas. 80% of our orders went out early and the rest went out on time. 

As of this post, 98% of our customers have received their orders.USPS was keeping up with things until Wednesday when we got our first message from a customer whose package didn't arrive.  Some of the packages we sent out are still showing pre-transit meaning, it looks like the label was created but never picked up.  This is a USPS error, EVERY package with a label has been picked up or dropped off.  We were told by local USPS staff that sometimes the carrier doesn't scan all the packages and this results in the label staying in a pre-transit state.  We've had several packages delivered, but the labels still say pre-transit.  If this is your issue, we have no control over this, so please be patient while we track down your item. Let us know if your label is staying "pre-transit" 24 hours after you received notice that your item shipped. We'll do our best to find out what's going on for you.  Fortunately, only a handful of customers have had this issue. 

Tomorrow evening we'll be launching our last sale of the year. If you received an Etsy gift card or are looking for a really cool gift for someone, check out our shop. We can customize just about anything so don't hesitate to message us with your ideas! Keep watching this spot for more information, updates, new product announcements, and of course, sales!  And from our studio to your home and family HAPPY HOLIDAYS!!!